How To Handle Negative Online Reviews About Your Business
Eric Evenstad • August 9, 2018
No matter how amazing your business is, you're still going to get bad reviews from time to time.
The bad review could be due to a mistake that you or an employee made or it could just be the result of a customer who's having a bad day.
But if you handle things the right way you can limit the damage that it does to your business's reputation and you might even get some valuable insight into how you can improve the customer experience.
In this video, I show you exactly how to do both of those things.
I outline the exact steps that you need to take in order to handle negative reviews on websites such as Yelp, Google and Facebook.
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